Welcome to 36cero.com and MarketingPotato.com (the “Websites”).
These Terms and Conditions (“Terms”) govern your access to and use of the Websites and all products, software, platforms, and services provided through them (collectively, the “Service”).
The Service is owned and operated by BitDoji LLC (“Company,” “we,” “our,” or “us”), doing business as 36CERO and Marketing Potato. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.
2. Description of Services
BitDoji LLC, through its brands 36CERO and Marketing Potato, provides marketing and software services including, but not limited to:
Website hosting and templates
CRM solutions
Marketing automation software
Email marketing
SMS and voice messaging tools
Google review management
AI-powered marketing tools
Digital marketing services
SaaS products and related integrations
2.1 Marketing Potato Platform
Marketing Potato is a software-as-a-service (SaaS) platform operated by BitDoji LLC and powered by 36CERO infrastructure.
Marketing Potato provides:
Website templates
CRM functionality
Marketing automation
AI tools
Communication tools (email, SMS, voice)
Business management features
Marketing Potato operates under the ownership, billing, infrastructure, and legal responsibility of BitDoji LLC.
We reserve the right to modify, suspend, or discontinue any feature of the Service at any time.
3. Client Accounts
You agree to provide accurate, current, and complete information when creating an account.
You are responsible for safeguarding your login credentials and all activity under your account.
You must be at least 18 years old to create an account.
4. Billing & Payment
4.1 Subscriptions
Certain services are billed on a recurring subscription basis in advance.
4.2 Payment Methods
Payments may be processed via Stripe, PayPal, ACH, check, or other authorized processors.
4.3 Automatic Renewal
Subscriptions automatically renew unless canceled prior to the renewal date.
4.4 Fee Changes
We reserve the right to modify pricing with reasonable notice.
5. Cancellation & Termination
You may cancel according to your subscription terms. We reserve the right to suspend or terminate accounts that violate these Terms.
6. Intellectual Property
All content, software, systems, templates, branding, and infrastructure associated with 36CERO and Marketing Potato are the exclusive property of BitDoji LLC and its licensors.
7. Limitation of Liability
All services are provided “AS IS” without warranties of any kind.
To the fullest extent permitted by law, BitDoji LLC shall not be liable for indirect, incidental, consequential, or special damages arising from use of the Service.
8. SMS & TEXT MESSAGING TERMS (TCPA & A2P COMPLIANCE)
This section is written specifically for carrier and A2P 10DLC approval compliance.
By providing your mobile phone number to BitDoji LLC, 36CERO, or Marketing Potato through any website form, onboarding form, chatbot, subscription form, funnel, CRM form, or other registration method, you expressly consent to receive communications from us via:
SMS text messages
MMS messages
Automated or manual text messages
AI-generated messages
Appointment reminders
System notifications
Account alerts
Customer service messages
Marketing or promotional messages (where permitted by law)
8.1 Consent & Opt-In Disclosure
By submitting your phone number:
You confirm you are the authorized user of the number.
You confirm you are at least 18 years old.
You agree to receive recurring automated marketing and informational messages.
You understand consent is not a condition of purchase.
You understand message frequency varies.
You understand standard message and data rates may apply.
8.2 Opt-Out Instructions
You may opt out at any time by replying:
STOP to cancel
HELP for assistance
After opting out, you will no longer receive SMS messages unless you opt in again.
8.3 Message Frequency
Message frequency varies depending on:
Account activity
System usage
Automation triggers
Client configuration
Support communications
8.4 Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
8.5 Prohibited Messaging Use
You agree NOT to use the Service for:
Spam
Cold texting without documented opt-in
Purchased or scraped contact lists
Illegal, deceptive, or misleading messaging
Violations of TCPA, CAN-SPAM, or carrier regulations
Violation may result in immediate suspension or termination without refund.
8.6 Client Responsibility (If Using Platform to Send SMS)
If you use Marketing Potato or 36CERO tools to message your customers, you are solely responsible for:
Proper opt-in collection
Maintaining opt-in records
Message content compliance
Time-of-day compliance
Regulatory adherence
BitDoji LLC is not responsible for misuse of messaging tools.
8.7 AI & Automation Disclosure
Some messages sent through the Service may be generated, enhanced, or routed using automation or artificial intelligence technologies. By using the platform, you acknowledge and consent to this functionality.